RICHWEST INTEGRATED (PTE.) LTD. ("we," "us," or "our") is committed to protecting the privacy of visitors to our website and users of our services in Singapore. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Data Protection Act (PDPA) of Singapore.
1. Collection of Personal Information We may collect the following types of personal information: Identity and Contact Data: Your name, email address, phone number, postal address, and other contact details you provide when you inquire about our services, request a quote, or contact us through our website or other channels. Usage Data: Information about how you use our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. Service-Related Data: Information you provide to us in relation to the services you are interested in or engage us for, such as project details, preferences, and specifications related to flooring, decking, or painting. Marketing and Communications Data: Your preferences for receiving marketing communications from us. Other Information: Any other personal information you voluntarily provide to us.
2. Use of Personal Information We may use your personal information for the following purposes: To respond to your inquiries and requests. To provide you with quotes and information about our services. To process and manage your service requests and projects. To communicate with you about your projects and our services. To personalize your experience on our website. To send you marketing communications about our services that may be of interest to you, in accordance with your preferences and applicable law. To improve our website and services. To comply with legal and regulatory obligations. For other purposes for which we have obtained your consent.
3. Disclosure of Personal Information We may disclose your personal information to the following parties: Our employees, contractors, and service providers who assist us in operating our website, providing our services, and conducting our business. These parties are contractually obligated to protect your personal information. Our professional advisors, such as lawyers and accountants. Government authorities and regulatory bodies, if required by law or legal process. Other third parties with your consent. We will not sell or rent your personal information to third parties.
4. Data Security We take reasonable precautions to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include technical, administrative, and physical safeguards appropriate to the sensitivity of the information. However, no method of transmission over the internet or method of electronic storage is completely secure.
5. Data Retention We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.
6. Your Rights Under the PDPA, you have certain rights regarding your personal information, including the right to: Request access to and obtain a copy of your personal information that we hold. Request the correction of any inaccuracies in your personal information. Withdraw your consent to the collection, use, or disclosure of your personal information (subject to legal or contractual restrictions and reasonable notice). Request information about how your personal information has been used or disclosed by us. To exercise any of these rights, please contact us using the contact information provided below.
7. Cookies and Other Tracking Technologies Our website may use cookies and other tracking technologies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings.
8. Links to Other Websites Our website may contain links to other websites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.
9. Changes to this Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on our website and indicate the date of the latest revision. Your continued use of our website or services after any changes signifies your acceptance of the updated Privacy Policy.
10. Contact Us If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact us at: RICHWEST INTEGRATED (PTE.) LTD.